Terms of Service

These terms describe how Candiani handles B2B textile inquiries, sample conversations, and website use.

Commercial website use

This website is prepared for business buyers evaluating textile products, material programs, and related support. Information is provided for preliminary review and should be confirmed through a direct written quote, specification sheet, sample approval, or supply agreement.

Inquiries and documents

When you submit an inquiry, include only information your organization is authorized to share. Candiani may use the details to respond, prepare sample suggestions, clarify compliance needs, and route the request to the appropriate commercial or technical contact.

Privacy and communication

Contact details are used to answer requests, maintain inquiry history, and support business communication. You may ask for correction or removal of contact information where applicable to your jurisdiction and business relationship.

Limitations

Performance, availability, certification, and delivery statements are subject to final confirmation. No website text replaces the signed agreement, approved specification, or verified compliance document for a production order.

Business review scope

Website material is intended to support preliminary B2B evaluation. Buyers should verify each construction, claim, certificate, care instruction, tolerance, and delivery commitment through the final quotation or approved specification package. Sample images and category descriptions are directional and do not create a reserved allocation, exclusive territory, or guaranteed production slot unless confirmed in writing.

Data and request handling

Inquiry details may be reviewed by sales, technical, sampling, quality, or logistics staff so the response can address the correct commercial question. Typical routing includes product category, target market, launch timing, estimated volume, compliance expectations, and document needs. The brand may retain reasonable business records of communication history to support follow-up, prevent duplicated work, and maintain continuity across seasonal programs.

Confirmation before purchase

All orders should be governed by the final written commercial documents exchanged between the buyer and seller. If website text, inquiry notes, sample labels, or email summaries appear inconsistent, the approved quotation and specification record should control the purchasing decision.